Privacy policies and terms for apps by D. Raj Gurung
Contact: divy5831@gmail.com
We aim to reply within two business days.
ExtraHelper is a staff app. Your restaurant’s owner or manager creates your account and sets your role, then you sign in with the email address they used. If you don’t have an account yet, ask them first — you cannot sign yourself up.
Check that you are using the email address your manager registered, and that you have a network connection for the first sign-in. After the first successful sign-in the app works offline.
The build was packaged without its server settings. Contact us — this is not something you can fix from the device.
If you declined a permission earlier, re-enable it in your phone’s Settings under ExtraHelper.
ExtraHelper saves orders on the device and syncs them when the connection returns. Check your WiFi or mobile data. Orders taken offline are not lost — they upload automatically once you’re back online.
Grant the camera permission in Settings under ExtraHelper. If the barcode is damaged or missing, you can always search for the item by name instead.
Ask your restaurant’s owner or manager to remove you, or email us and we will action it within 30 days. See the Privacy Policy for detail on what is deleted and what is retained as a business record.
See the ExtraHelper Privacy Policy.